Join the Crittenton Team!
Members of Crittenton Center team make a difference every day in the lives of children, individuals and families.
Crittenton Center team members serve as coaches and mentors to kids from infancy through high school, as well as adulthood. It is a great organization to gain or expand your experience in the social work field, teaching, and counseling youth.
A variety of career paths are available for you to learn, grow and achieve your goals while helping kids find a brighter tomorrows right in your own backyard.
If you want to make a difference in the lives of others every day, apply for one of our open positions!
Crittenton Center provides these benefits to our employees and their families:
In addition, Crittenton Center offers eligible employees the following:
Emergency Shelter Shift Supervisor
Under the direct supervision of the Emergency Shelter Director the Shift Supervisor is responsible for the overall coordination, implementation and supervision of the ES programming and the Youth Workers and Leads for the Emergency Shelter.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Work with Emergency Shelter staff to provide activities, daily routines, life skills and expectations, and plan events for residents and ensure that all programming, schedules and all agency expectations are being met.
- Ensure effective supervision of residents and staff at all times.
- Oversee and monitor authorized parental/legal guardian pick up of residents and ensure all procedures are followed.
- Serve as an adult role-model. Treat all staff, residents and other visitors with dignity and respect.
- Provide a safe environment for residents through strong communications, observation, and awareness skills. This may include, when necessary, physically managing/restraining residents who are perceived to be a danger to themselves or others.
- Ensure the safety of structured and unstructured activities and program components.
- Provide and/or ensure safe parental/or legal guardian visits at the request of the resident’s DHS worker/Juvenile Court Officer.
- Responsible for ensuring the facility is in good order and clean during the shift.
- Communicate effectively in both verbal and written communications.
- Successfully complete First Aid/CPR, TACT II, Medication Manager, and maintain current certifications. Administer medication according to Agency policy.
- Monitors staff to ensure completion of all necessary training.
- Provide transportation for residents as needed.
- Demonstrate competence in each of the areas required by licensing standards.
- Act as an ambassador of Crittenton Center in all meetings with residents, resident families, referring sources, external professionals, and the public.
- Present and promote a positive image of Crittenton Center at all times.
- Provide feedback in the development and implementation of individual care plans.
- Responsible for the review of resident progress in relation to interventions. Record/document resident progress as directed.
- Provide teaching, coaching and modeling to all staff regarding resident interactions, de-escalation techniques, providing structure, completing duties, etc.
- Monitor residents to ensure Emergency Shelter rules are being followed. Utilize Emergency Shelter protocols for behavior management as needed.
- Monitor staff to ensure all Agency and Emergency Shelter rules and policies are being followed. Provide redirection and appropriate feedback regarding performance as needed. Participate with Shelter Director and/or Human Resources Director to discuss any disciplinary action that may be needed. Participate in a disciplinary meeting with the Shelter Director and/or HR Director to discuss formal disciplinary action with assigned staff.
- Complete performance review of assigned staff. Review with Shelter Director prior performance review meeting with assigned staff.
- Provide encouragement, motivation, and positive reinforcement to staff as necessary.
- Complete scheduling of Youth Workers and Leads, approve shift switches, vacation and sick time. Conduct initial payroll approval for assigned staff.
- Be familiar with each resident’s case history and background.
- Communication with other staff members the strategies that are working, verbal and written shift change information, behavioral observations, progress toward goals, issues/concerns, family/DHS/JCO interactions, etc.
- Attend all training as deemed necessary by the Agency.
- Attendance at all staff meetings is Mandatory.
- Participate as member of the Emergency Shelter Management Team.
- Participates in primary on-call rotation and is available on the floor to assist staff as needed. Is available to work shifts as needed to ensure appropriate staff/resident ratio.
- Be familiar with all policies, not only for the Agency as a whole, but the specific policies and procedures for working at the Emergency Shelter.
- Maintains high standards of confidentiality of all employee and resident records and information.
- Adhere to the Social Work Code of Ethics.
- Other duties as assigned.
- Customer/Resident Focus.
- Ethical Conduct.
- Interpersonal and Communication Skills.
- Understanding of Boundary Issues.
- Ability to Stay Calm in Stressful Situations
This position has direct supervisory responsibilities for the Youth Workers and Leads at the Emergency Shelter.
This job operates in an Emergency Shelter environment. The role routinely comes into contact with clients who may have a variety of illness and varying degrees of hygiene. The position also requires the ability to perform verbal de-escalation and/or physical restraint of residents, as well as regular walking, running or lifting. This role also routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is generally low to moderate but can be loud.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand or sit for extended periods; walk, run, talk and hear; use hands and fingers to handle, or operate objects, tools, or controls; reach with hands arms; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 20 pounds, frequently lift or move items up to 25 pounds and occasionally lift or move items up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Job holder must be able to physically respond quickly in an emergency and be able to perform the techniques of TACT physical restraint of residents, as necessary.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work could be Sunday through Saturday 12:00 a.m. to 11:59 p.m. This position may require work outside of the regular hours at varying times and/or weekends. This position requires on-call status.
Travel is primarily local.
Required Education and Experience
High School Diploma or equivalency and experience working with youth required. College education and supervisory experience preferred.
A Criminal Background Check, Abuse check, Motor Vehicle check, Fingerprints, as well as a pre-employment physical are required.
Certificates, Licenses, Registration
- A valid driver’s license and a driving record sufficient to qualify for agency automobile coverage, which includes a minimum of two years of driving experience with a permanent driver’s license.
Youth Counselor Positions
Youth counselor's provide direct care for children ages 0-17 in our Emergency Youth Shelter Program, giving short-term, goal-oriented care for infants, children, and adolescents. Positions are part-time positions with the potential to move to full-time.
Primary shift is 2:00 pm - 10:00 pm, (however could be required to work any shift depending upon needs of the Shelter). Part-time positions require a minimum of two shifts per pay period and one weekend per month.
Job duties include;
- Providing a safe environment for children through strong communications, observation, and awareness skills.
- Providing direct care for residents.
- Completion of medication manger, TACT II and First Aid/CPR courses. Ability for $1/hour wage increase after successful completion.
- Implementing daily routines, life skills, and expectations of shelter programming.
- Transport residents to school and other appointments/activities as needed.
- High school diploma/GED required.
A criminal, abuse and motor vehicle background check will be conducted. Fingerprinting will also be conducted to meet licensing requirements.
Position requires a valid driver’s license, a minimum of two years of driving experience with a permanent driver’s license, and a good driving record with the ability to qualify for vehicle insurance coverage through the Agency insurance plan.
The Crittenton Center is an equal opportunity employer and complies with all applicable discrimination laws. The Crittenton Center will recruit, hire, train, and promote individuals without regard to race, religion, color, creed, sex (except where sex is a bona fide occupational qualification), age, national origin, disability (except where physical or mental abilities are a bona fide occupational qualification), sexual orientation, marital status, or political affiliation.
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