Join the Crittenton Team!
Members of Crittenton Center team make a difference every day in the lives of children, individuals and families.
Crittenton Center team members serve as coaches and mentors to kids from infancy through high school, as well as adulthood. It is a great organization to gain or expand your experience in the social work field, teaching, and counseling youth.
A variety of career paths are available for you to learn, grow and achieve your goals while helping kids find a brighter tomorrows right in your own backyard.
If you want to make a difference in the lives of others every day, apply for one of our open positions!
Crittenton Center provides these benefits to our employees and their families:
In addition, Crittenton Center offers eligible employees the following:
Emergency Shelter and Youth Development Program Director
Classification Reports To
Exempt Agency Executive Director
The Emergency Shelter and Youth Development Director is responsible for the overall success, of the Emergency Shelter including program administration, coordination and evaluation. Responsibilities include meeting regularly with Shift Supervisors, Social Workers and RN’s to make sure client needs are being appropriately assessed and to ensure a strategy has been developed to accurately address the needs of the clients within the framework of the program. This position also develops, monitors, and implements the various funding streams associated with the program. Position participates as an active member of the Agency Sr. Leadership Team.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Oversees the development, coordination, and implementation of the Shelter programming.
- Acts as Program liaison for all participating community agencies, individuals, institutions, systems, and client families.
- Conducts staff meetings.
- Attends all Agency meetings, including supervision meetings with Executive Director.
- Responsible for the development and implementation of on-going program evaluation strategies to ensure program quality standards and licensing requirements are being met.
- Completes applications for all funding streams and continually monitors all funding streams to ensure all requirements are being followed.
- Ensures all program and client records, are accurate and up-to-date.
- Participates in networking opportunities. Builds and enhances relationships with Shelter Director’s, Program Directors, legislators, funders, community agencies, etc.
- Remains current with upcoming legislation, funding, rules, etc. that may impact the Shelter/Agency.
- Processes all reports, forms, and documents in a timely and thorough manner.
- Maintains fluent knowledge regarding the service network of the community as it relates to helping the client.
- Develop and implement a program specific policy and procedures manual. Review annually to ensure accuracy and update as appropriate.
- Develop, implement, and monitor an ongoing training plan for Shelter staff on such topics as behavior management techniques, information on mental health and other health related issues, etc. Review and revise yearly.
- Ensures staff are managing resident services according to all program licensing local and state requirements, including health and safety requirements, and Agency requirements.
- Provides input for the development of the budget for the Emergency Shelter. Responsible for managing the Shelter’s finances, including expenses, staffing costs, revenues, billing, etc., ensuring all funding requirements are met.
- Participates in and completes all program and Agency required training.
- Provides and/or directs new employee orientation for Emergency Shelter staff. Ensures staff are following all program related policies and procedures.
- Carries out all supervisory responsibilities in accordance with the Agency’s policies and applicable laws including payroll, scheduling, hiring and disciplinary needs.
- Consults with Human Resources to ensure Agency policies are being followed and to receive guidance and/or assistance administering Agency policies, interviewing, recruiting and disciplinary procedures and other performance management issues.
- Provides program development research; identify viable possibilities; collaborate to secure funding and other resources necessary to ensure growth opportunities.
- In conjunction with HR, ensures the facility and grounds are maintained and safe for staff and residents.
- In conjunction with HR, monitors safety issues on a regular basis and takes appropriate action when necessary.
- Reviews referrals and provides guidance for unusual referrals according to Agency policy.
- Participates in primary on-call rotation and is available on the floor to assist staff as needed. Is available to work shifts as needed to ensure appropriate staff/resident ratio.
- Provides weekly supervision for direct reports to ensure all program requirement are being fulfilled, as well as provide coaching and mentoring.
- Available to be contacted for emergencies outside of normal working hours.
- Adhere to the Social Work Code of Ethics.
- Maintains high standards of confidentiality of all employee and resident records and information.
- Other duties as assigned.
- Ethical Conduct.
- Strategic Thinking.
- Decision Making.
- Financial Management.
- Communications Proficiency.
- Collaboration Skills.
- Problem Solving/Analysis.
- Performance Management.
This position has direct supervisory responsibilities for the positions of Crisis Intervention Specialist, Social Worker, Shift Supervisors, and RN and has indirect supervisory responsibilities of all other staff positions at the Emergency Shelter. The Shelter Program Director is responsible for the overall direction, coordination, and evaluation of the Emergency Shelter program. Carries out supervisory responsibilities in accordance with the Agency’s policies, procedures, and applicable laws. Responsible for payroll, scheduling, interviewing, hiring and performance management of the employees within the department. Plans, assigns, directs work, appraises performance, rewards and disciplines employees, and addresses and resolves concerns/complaints.
This job operates in an Emergency Shelter environment. The role routinely comes into contact with clients who may have a variety of illness and varying degrees of hygiene. The position requires the ability to perform verbal de-escalation and/or physical restraint of residents, as well as regular walking, running, or lifting. This role also routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment in generally low to moderate but can be loud.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand or sit for extended periods; walk, run, talk and hear; use hands and fingers to handle, or operate objects, tools, or controls; reach with hands arms; balance; stoop, kneel, crouch or crawl. The employee must occasionally lift or move up to 20 pounds, frequently lift or move items up to 25 pounds and occasionally lift or move items up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Job holder must be able to physically respond quickly in an emergency and be able to perform the techniques of TACT physical restraint of residents, as necessary.
Position Type/Expected Hours of Work
This is a full-time position. Days and general hours of work are Monday through Friday 8:00 a.m. to 5 p.m. This position regularly requires long hours and weekend work. Availability to be contacted after regular work hours for emergencies or program issues. May need to return to the worksite at any hour.
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
Required Education and Experience
Bachelor’s degree in Social Work or related field. Minimum of four to ten years’ experience in the field.
A Criminal Background Check, Abuse check, Motor Vehicle check, Fingerprints, as well as a pre-employment physical are required.
Preferred Education and Experience
Master’s degree in Social Work or related field. Management experience in the field.
Certificates, Licenses, Registration
- A valid driver’s license and a driving record sufficient to qualify for agency automobile coverage.
- Social Work licensure as required by State, Federal and Accreditation standards.
Equal Opportunity and Commitment to Diversity
The Crittenton Center provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
The Crittenton Center expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is not tolerated.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Youth Counselor Positions
Youth counselor's provide direct care for children ages 0-17 in our Emergency Youth Shelter Program, giving short-term, goal-oriented care for infants, children, and adolescents. Positions are part-time positions with the potential to move to full-time.
Primary shift is 2:00 pm - 10:00 pm, (however could be required to work any shift depending upon needs of the Shelter). Part-time positions require a minimum of two shifts per pay period and one weekend per month.
Job duties include;
- Providing a safe environment for children through strong communications, observation, and awareness skills.
- Providing direct care for residents.
- Completion of medication manger, TACT II and First Aid/CPR courses. Ability for $1/hour wage increase after successful completion.
- Implementing daily routines, life skills, and expectations of shelter programming.
- Transport residents to school and other appointments/activities as needed.
- High school diploma/GED required.
A criminal, abuse and motor vehicle background check will be conducted. Fingerprinting will also be conducted to meet licensing requirements.
Position requires a valid driver’s license, a minimum of two years of driving experience with a permanent driver’s license, and a good driving record with the ability to qualify for vehicle insurance coverage through the Agency insurance plan.
The Crittenton Center is an equal opportunity employer and complies with all applicable discrimination laws. The Crittenton Center will recruit, hire, train, and promote individuals without regard to race, religion, color, creed, sex (except where sex is a bona fide occupational qualification), age, national origin, disability (except where physical or mental abilities are a bona fide occupational qualification), sexual orientation, marital status, or political affiliation.
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